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This tool is also capable of troubleshooting network, multi-user and many other errors while using or attempting to use a QuickBooks company file. QB desktop uses core Microsoft components and if any component is missing or not functioning, the situation may trigger errors. The connection diagnostic tool is compatible only with Microsoft Windows 7, Windows Vista, or Windows XP with QuickBooks 2008 and later versions.
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How to Use QuickBooks connection diagnostic tool?